00128A (Paper Eject Driven Roller Motor Overload Error)

Error contents
  • Overcurrent to the Paper Eject Driven Roller Motor was detected.
  • The Paper Eject Driven Roller Motor rotation speed is not attained or is not detected correctly.
Suspected cause
  • Abnormal load
  • Paper Eject Driven Roller Motor Encoder cable abnormality (connection, broken)
  • Paper Eject Driven Roller Motor cable abnormality (connection, broken)
  • Paper Eject Driven Roller Motor Encoder failure
  • Paper Eject Driven Roller Motor failure
  • CH83 Main-B Circuit Board failure
Parts/Components to be checked
  1. Paper Eject Star Wheel Roller Motor Unit
  2. CH83 Main-B Circuit Board
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check for obstacles in the Paper Eject Driven Roller operation range

  • Check if any obstacles are blocking Paper Eject Driven Roller movement. If so, remove the obstacle.

Does the product recover from the error?

---EndGo to step 2
2

Check the cable connection of the Paper Eject Driven Roller Motor Encoder

  • Check the connection status of the Paper Eject Driven Roller Motor Encoder, and, if abnormal, reconnect.

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor UnitEndGo to step 3
3

Check the following connections for an abnormality such as a connector disconnection or a broken cable. If an abnormality is found, reconnect it.

  • Paper Eject Driven Roller Motor Encoder/Paper Eject Driven Roller Motor to CH83 Main-B Circuit Board (CN63)

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor Unit

CH83 Main-B Circuit Board

EndGo to step 4
4

Replace the Paper Eject Star Wheel Roller Motor Unit.

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor UnitEndGo to step 5
5

Replace the CH83 Main-B Circuit Board.

Does the product recover from the error?

CH83 Main-B Circuit BoardEndEscalate to person in charge