0012EF (1st Roll Paper Motor Lock Error)
Error contents
- There is an abnormality in the 1st Roll Paper Motor connection.
- The 1st Roll Paper Motor was driven at a speed abnormally slower than a predetermined one during operation.
- The waveform is not detected when the 1st Roll Paper Motor is driving.
Suspected cause
- 1st Roll Paper Motor Encoder cable abnormality (connection, broken)
- 1st Roll Paper Motor cable abnormality (connection, broken)
- Abnormal load
- 1st Roll Paper Motor Encoder failure
- 1st Roll Paper Motor failure
Parts/Components to be checked
- 1st Roll Paper Motor
- CH83 Main-B Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the 1st Roll Paper Motor cable connection
Does the product recover from the error? | End | Go to step 2 | |
| 2 | Replace the 1st Roll Paper Motor. Does the product recover from the error? | 1st Roll Paper Motor | End | Escalate to person in charge |