Some nozzles are clogged randomly.
Suspected cause
- Lint or dust has entered the printer and then is stuck on the Print Head.
Parts/Components to be checked
- Print Head
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Perform head cleaning (CL3) again Does the product recover from nozzle clogging? | Cleaning | End | Go to step 2 |
| 2 | Check the environment of the installation site of the printer and see how much contamination there is inside the printer, and clean within the printer. Advise the customer to improve the environment of the installation site of the printer. Does the product recover from nozzle clogging? | End | Go to step 3 | |
| 3 | Wiping the Print Head Does the product recover from nozzle clogging? | Wiping the Print Head | End | Go to step 4 |
| 4 | Perform Pump Cap cleaning Does the product recover from nozzle clogging? | Wiping around the Cap | End | Go to step 5 |
| 5 | Replace the Print Head Does the product recover from nozzle clogging? | Print Head | End | Escalate to person in charge |