205605 to 205626/15E5 (Optional storage is out of order)
Error contents
- SSD failure
Printer Main Circuit Board failure
Suspected cause
- SSD failure
- Poor connection between SSD and Option Slot Unit
- Poor connection between Option Slot Unit and Printer Main Circuit Board
- Printer Main Circuit Board failure
Parts/Components to be checked
- SSD
- Option Slot Unit
- Printer Main Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Turn power OFF/ON Does the product recover from the error? | --- | End | Go to step 2 |
| 2 | Check SSD installation connection.
Does the product recover from the error? | --- | End | Go to step 3 |
| 3 | Check the connection of the Option Slot Unit
Does the product recover from the error? | Option Slot Unit | End | Go to step 4 |
| 4 | Replace the SSD Does the product recover from the error? | --- | End | Go to step 5 |
| 5 | Replace Option Slot Unit Does the product recover from the error? | Option Slot Unit | End | Go to step 6 |
| 6 | Replace the Printer Main Circuit Board. Does the product recover from the error? | End | Escalate to person in charge |