Overview
This section explains the basic procedure for troubleshooting problems on the printer quickly and efficiently. When carrying out the troubleshooting procedures, take a flexible measure following your sales company's policy and considering the trouble situation.
Preliminary Check
Make sure to check the following items before servicing the printer.
- Is foreign object inside the printer preventing a normal operation?
- Is outside or inside of the printer not contaminated badly?
- Any missing, damaged, or deformed units or parts in printer components?
- There is no damage on the cables and they are connected correctly to the specified connector (connected straight and in the correct direction)?
- Cams/gears in the printer mechanism has no uneven wear or are not badly worn, and are assembled correctly?