Paper jam error (error code: 100054)

Occurrence condition
  • Occurs if a paper jam occurred in the document feed path of the ADF.
Suspected cause

  • Jammed paper or foreign object remained

  • ADF PE Sensor failure

  • Main Board failure.

Related parts
  • ADF/SCN Unit
  • Main Board Assy
Troubleshooting
ProcedureCheck and measureYesNo
1

Visually check the paper feed path.

  • Is there no jammed paper remaining in the paper feed path?
Go to step 2
  • Remove the jammed paper or foreign object.
2Visually check the FFCs of the ADF/SCN Unit.
  • Check the FFC (thick) in ADF/SCN that is connected to the main board to make sure that it is not inserted obliquely or disconnected.
Go to step 3
  • Correctly insert the FFC.

  • If FFC is damaged, replace the ADF/SCN Unit.

3Replace the ADF/SCN Unit.
  • Does the error occur after replacing the ADF/SCN Unit?
Go to step 4

End

4Replace the Main board Assy.
  • Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department.End