Paper feeding failure

Occurrence condition
  • Does not occur during printing (printing from a PC) and occurs only when copying from the ADF or scanning glass.
Suspected cause
  • Glass dirty
  • Scanning sensor dirty
  • Feed path roller dirty/deteriorated
  • Feed path foreign object/damaged
  • CIS Module failure
Related parts
  • ADF/SCN Unit
  • SCN cable
Paper feeding failure
ProcedurePhenomenonCheck and measureCorrespondence after confirmation
1

Double Feeding

Clean the rollers of the LD Frame Assy and the ADF Pad Assy.

1. If the symptom continues to occur after cleaning, replace the following parts.

  • ADF Paper Feed Roller Unit
  • ADF Separate Pad

2. If the symptom continues to occur after replacing, replace the ADF/SCN Unit.

3. If the symptom continues to occur after replacing the ADF/SCN Unit, contact the EPSON Service Department.

3

Document bending

Check that there is no foreign object or damage in the ADF feed path.

1. If a part is found to be damaged, etc. after cleaning the path, replace the ADF/SCN Unit.

2. If the symptom continues to occur after replacing the ADF/SCN Unit, contact the EPSON Service Department.

4

Paper jam occurs when feeding from the ADF

  • Check that the ADF is closed properly.
  • Check that the height of the ADF is appropriate.
  • Clean the ADF feed path.
  • Clean the paper feed/separation roller and the surface of the ADF separation pad.

1. If the symptom continues to occur after implementing the measures at left, replace the ADF/SCN Unit.

2. If the symptom continues to occur after replacing the ADF/SCN Unit, contact the EPSON Service Department.