Addition recovery mode error (error code: 032101)

Occurrence condition

  • Occurs when the recovery mode is entered due to a failure of the firmware update of the additional cassette.

  • Occurs when changing the number of stages of additional cassettes while the power is on.

Suspected cause

  • Firmware update is failure

Related parts
  • Optional Paper Cassette Main Board  Assy
Troubleshooting
ProcedureCheck and measureYesNo
1

Update  the firmware.

  • Check if the error is displayed even after firmware update when the Optional Cassette has been connected.
Go to step 2

End

2Replace the Optional Paper Cassette Main Board Assy.
  • Does the error occur after replacing the Optional Paper Cassette Main Board Assy?
Contact the EPSON Service Department.End