CR PID driving time error (error code: 000020)

Occurrence condition
  • The driving time of the motor exceeded the set time.
Suspected cause

  • CR Motor cable disconnection or contact failure

  • Main Board failure.

Related parts
  • CR Motor
  • Main Board Assy
Troubleshooting
ProcedureCheck and measureYesNo
1Visually check the CR Motor cable.
  • CR Motor cable disconnection or contact failure
Go to step 2

  • Correctly insert the motor cable.

  • Replace the CR Motor if the motor cable is disconnected.


2Replace the Main board Assy.
  • Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department.End