ADF PID lock detection (error code: 100003)

Occurrence condition
  • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)

  • State in which load of the ADF Motor exceeds expected load, and the motor does not rotate at all

  • State in which load of the ADF Motor exceeds expected load

Suspected cause
  • Collision with a foreign object

  • Excess sliding load (such as grease shortage, etc.)

  • FFC disconnection insertion failure in ADF/SCN

  • ADF Encoder failure

  • ADF Scale is dirty or damaged.

  • ADF Motor failure

  • Main Board failure.

Related parts
  • ADF/SCN Unit
  • Main Board Assy
Troubleshooting
ProcedureCheck and measureYesNo
1Visually check the FFCs of the ADF/SCN Unit.
  • Check the FFCs (x2) in ADF/SCN to make sure that it is not inserted obliquely, disconnected, or damaged.
Go to step 2
  • Correctly insert the two FFCs.
  • If FFC is damaged, replace the ADF/SCN Unit.
    (Replace the unit even if one of the two FFCs is damaged.)
2

Visually check the gear train parts.

  • Check the gear train parts to make sure that there is no foreign object on or damage to them.

Go to step 3
  • Remove the foreign object.
  • Replace the ADF/SCN Unit if the gear is damaged.
3Replace the ADF/SCN Unit.
  • Does the error occur after replacing the ADF/SCN Unit?
Go to step 4End
4Replace the Main board Assy.
  • Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department.End