For IP faxing

If an IP fax error code is displayed, take the following actions.

  1. Check the time settings and connection environment (including other equipment settings) and take action as necessary.
  2. Check the recipient information and the recipient’s fax machine, and take action as necessary.
  3. Check if the same problem occurs again.
  4. Get information on the settings, environment, fax destination, and packet log.

IP Faxing Troubleshooting