Unsupported additional cassette connection error (error code: 032002)

Occurrence condition

  • Occurs when an unsupported additional cassette is connected.

Suspected cause

  • Unsupported additional cassette connected

Related parts
  • Optional Cassette Unit
Troubleshooting
ProcedureCheck and measureYesNo
1

Check Optional Cassette Unit

  • Does the error occur even when using a supported Optional Cassette Unit?
Contact the EPSON Service Department.

End