Contact detection distance exceeded (error code: 100017)

Occurrence condition
  • Gradual fitting cannot be performed when gradual fitting drive is performed at the zero-point side.
Suspected cause

  • FW failure

  • Wheel column, belt runout

Related parts
  • ADF/SCN Unit
Troubleshooting
ProcedureCheck and measureYesNo
1Check for the firmware.
  • Check whether or not the firmware is the latest version.
Go to step 2
  • Update to the latest firmware.
2Visually check the FFCs of the ADF/SCN Unit.
  • Check the FFC (thin) in ADF/SCN to make sure that it is not inserted obliquely, folded, or damaged.
Go to step 3
  • Correctly insert the FFC.

  • If FFC is damaged, replace the ADF/SCN Unit.

3Replace the ADF/SCN Unit.
  • Does the error occur after replacing the ADF/SCN Unit?
Contact the EPSON Service Department.End