PF PID excess load error (error code: 000041)

Occurrence condition

  • State in which load of the PF Motor exceeds expected load

  • When rotated in the opposite direction to rotation direction
Suspected cause

  • Jammed paper remained

  • Feed rollers are worn out.

  • Gears locking due to foreign object

  • PF gear train parts damaged

  • Contact damage (contact failure)/disconnection/half insertion of PF Encoder FFC

  • PF Encoder failure

  • PF Scale failure

  • PF Motor failure

  • Main Board failure.

Related parts
  • Paper Guide Upper Assy
  • PF Encoder Board
  • PF Scale
  • Main Board Assy
Troubleshooting
ProcedureCheck and measureYesNo
1

Visually check the paper feed path.

  • Is there no jammed paper or foreign object remaining in the paper feed path?
Go to step 2
  • Remove the jammed paper and foreign object.
2

Check the status of the feed rollers.

  • Is the PF Roller or Paper Guide Upper Assy damaged or worn out?
Go to step 3
  • Replace the Paper Guide Upper Assy.
  • Replace the Printer Mechanism if there are any scratches or wearout on the PF roller.

3

Visually check the PF gear train parts.

  • Check the PF gear train parts to make sure that there is no foreign object on or damage to them.
Go to step 4
  • If a foreign object is found, remove it.
  • Replace the Printer Mechanism if the gear is damaged.
4

Check the status of the PF Encoder and FFC

  • Check the PF Encoder to make sure that it is not damaged, and there is no disconnection or contact failure in the FFC.
Go to step 5
  • Replace the PF Encoder Board if parts are damaged.
  • Properly connect the FFC.
  • Replace the Printer Mechanism if the FFC is damaged.
5

Check the status of the PF Scale.

  • Is the PF Scale dirty or damaged?
Go to step 6
  • Clean, if dirty.
  • Replace the PF Scale in the case of damage.
6Replace the Main board Assy.
  • Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department.End