ASF PID reverse error (error code: 000063)

Occurrence condition

  • State in which load of the ASF Motor exceeds expected load

  • When rotated in the opposite direction to rotation direction

Suspected cause

  • Jammed paper remained

  • Paper path damaged and feed roller worn out

  • ASF gear train parts failure

  • Contact damage (contact failure)/disconnection/half insertion of ASF Encoder FFC

  • ASF Encoder failure

  • ASF Scale failure

  • ASF Motor failure

  • Main Board failure.

Related parts
  • Main Board Assy
Troubleshooting
ProcedureCheck and measureYesNo
1

Visually check the paper feed path.

  • Check the paper feed path (Paper Feed Roller to PF Roller) to make sure that there is no remaining jammed paper (paper fragments), foreign objects, or damage.
Go to step 2
  • Remove the jammed paper and foreign object.
  • Replace the Printer Mechanism if there are scratches or damage.
2

Check the feed roller and conveyance rollers state.

  • A conveyance roller is not damaged or worn out.
Go to step 3

  • Replace the LD Frame Assy or Rear Unit if there are scratches or damage.

3

Visually check the status and connection of ASF Motor Cable (CN80).

  • Is the ASF Motor Cable (CN80) connected properly? (Refer to the connection diagram)
Go to step 4

  • Correctly insert the ASF Motor Cable (CN80).

  • Replace the Printer Mechanism if damaged.

4

Check the ASF gear train parts.

  • Check the ASF gear train parts to make sure that there is no foreign object on or damage to them.
Go to step 5
  • If a foreign object is found, remove it.
  • Replace the Printer Mechanism if the ASF-related gear is damaged.
5

Check the status of the ASF Encoder and FFC.

  • Make sure there is no damage in the ASF Encoder, and no contact point damage, disconnection, or half insertion, etc. in the FFC.
Go to step 6

  • Properly connect the ASF Encoder FFC.

  • Replace the Printer Mechanism if the contact point is damaged or the ASF Encoder FFC is disconnected.

6

Check the ASF Scale state.

  • Is the ASF Scale dirty or damaged?
Go to step 7
  • Replace the Printer Mechanism.
7Replace the Main board Assy.
  • Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department.End